I have a super nova chuch that has one of the tightening slots that is striped. I wondered if anyone who uses one experienced that problem? I have written the company about if it can be fixed but haven't heard anything.
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super nova problem
- Thread starter Gary Chapman
- Start date
Gary, Teknatool opened a new service center in Florida. Not sure the new phone number, but I am sure you can find it on the web. In the past, their service response has been quite good. I would call them. I know in the past they would replace yours with a rebuilt one that was as good as new.
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- Mar 11, 2009
- Messages
- 27
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- 3
- Location
- Westphal, Nova Scotia, Canada
- Website
- www.ravenview.com
The contact details for the Teknatool Florida Service Center is:
Toll Free: Ph 1-866-748-3025 8am to 6pm Mon-Fri EST (answering service outside of these times 24/7)
Phone: 727-954-3433
HelpDesk: http://support.teknatool.com
Toll Free: Ph 1-866-748-3025 8am to 6pm Mon-Fri EST (answering service outside of these times 24/7)
Phone: 727-954-3433
HelpDesk: http://support.teknatool.com
Thans Ted and Ebrannon,
I called them and even though it was out of warranty they are sending me a pinion gear free. They were very nice. Thanks again for all your help. Gary
I called them and even though it was out of warranty they are sending me a pinion gear free. They were very nice. Thanks again for all your help. Gary
Gary, I had experienced the same this on my SuperNova2 chuck. One of the tightening spots wouldnt work at all (stripped ?) so I marked it with a sharpie to save the frustrations later. I meantioned this problem on SMC's forum and was told to cut the ball end off of the t-wrench, because the wrench was what was stripped out. I did exactly that and now both tightening spots work exactly like they should.
FYI.
FYI.
[Scott, Thanks for your advice, I hope to get my new pinions in the mail right away or I would. They were ver nice and sent it free. I just have to take it apart, clean it and put it back together. Thanks again. GaryQUOTE=Scott Hackler;74409]Gary, I had experienced the same this on my SuperNova2 chuck. One of the tightening spots wouldnt work at all (stripped ?) so I marked it with a sharpie to save the frustrations later. I meantioned this problem on SMC's forum and was told to cut the ball end off of the t-wrench, because the wrench was what was stripped out. I did exactly that and now both tightening spots work exactly like they should.
FYI.[/QUOTE]
FYI.[/QUOTE]
Gary I had the same problem with a SN2, they also sent new pinions for free. One thing I did to avoid this in the future is buy an aftermarket alan wrench, it seats better and won't strip the pinions as easy.