Will compact fluorescent bulbs fit in the Moffat lamp? I'm thinking the ballast may be a problem.
Has anyone tried this?
Frank
Has anyone tried this?
Frank
Kurt B,
Thanks for the information. I spoke with the customer service folks this morning and the lamp will be on the way there.
Matt
Matt, is there a charge for the switch repair?
Customer service asked that I send the lamp to them with my contact information. They will inspect it and then get back to me. Actually, I do expect some kind of charge because it is not an off-the-shelf item.
Matt
Matt:
Could you please let us know what the total costs are for repair, whether you can buy just the replacement switch or not, and about how long the process takes. I think this would be of interest to a lot of people here - there are many Moffatt lights in use by turners!
Thanks for posting!
Rob Wallace
Matt:
Could you please let us know what the total costs are for repair, whether you can buy just the replacement switch or not, and about how long the process takes. I think this would be of interest to a lot of people here - there are many Moffatt lights in use by turners!
Thanks for posting!
Rob Wallace
Well I got the lamp back today. I think that the ride in the UPS truck must have knocked some of the dust out of the switch, because the moment they turned it on, it worked. Anyway, they swapped out the switch (a toggle kit #SKT at $10.00 is available and recommended for dusty environments) because they did find some dust in there and mounted a protective rubber boot (#MLTB for $5.65) to prevent any more dust from getting into the switch. They did this at no charge. I am going to order enough of the toggle switches and boots to take care of all of the moffatt lamps that I own.
Matt
Is there any additional information about contacts that should be made (Customer Service, a specific office or individual, phone number, e-mail contact info, etc.) for service?? This kind of info should be communicated to woodturners who might want to get in touch with Moffat. This is info that should be included in woodturners club's newsletters!! - I will also post this to my Woodturning Links web site which I hope to update after I return from the Symposium.